Victoria's Journey to Mastery

Your Epic Career Roadmap at Duke Tax

5 Levels
3-4 Years
Growth

Your Journey Map

Level 1

Foundation

3-6 months

Level 2

Developing

6-12 months

Level 3

Strong

18-24 months

Level 4

Leader

30-36 months

Level 5

Master

36-48 months

Level 1: Foundation

Building Your Expertise Base

3 to 6 months

Where it all begins! This is your launch pad. You'll master the core formations workflow and build speed with confidence.

Milestones to Unlock Level 2

Master Formations

Strong understanding from start to finish

Build SOPs

Fully built out for each workflow part

Speed Targets

  • 12 min LLC
  • 3 min EIN
  • 3 min 2553
  • 5 min Annual Report
  • 25 min max Any formations job

Projections Accuracy

Within 1% of 2025 tax plan

Basic Consults

Run alone with camera on

Professional Communication

Answer common questions with confidence

30-Day Consistency

Maintain excellence for 30 days straight

Level 2: Developing

Growing Reliable Independence

Months 6 to 12

You're gaining momentum! Independence grows, supervision decreases, and quality increases. You're becoming the reliable one.

What You'll Achieve

More Independence

Handle work without supervision

Efficiency Master

Complete tasks efficiently

High Volume, Low Errors

Speed + accuracy combined

Client Recognition

Receive compliments for speed/quality

Confident Presence

Join client calls with camera on

Rising Consistency

Accuracy increasing steadily

Ready for Level 3?

Continue building these skills for 6+ more months to reach the next milestone

Level 3: Strong

Independent, Skilled, and Trusted

18 to 24 months

You're the go-to person! Fully independent, trusted by the team, and contributing improvements. You're not just doing—you're teaching.

Milestones to Unlock Level 4

Full Workflow Mastery

Perform all formations without reminders

End-to-End Management

Manage entire workflow start to finish

Lead Client Calls

Run calls smoothly when needed

Lite Client Coaching

Provide guidance and support

Tier X Basics

Understand and explain fundamentals

Tier X Setup

Help clients get set up

Run Duke's Meetings

Step in when required

90% Accuracy

Answer Duke's questions correctly

Personal Investment

Learn outside Duke Tax on your time

System Improvements

Suggest better processes

Zero Backlog

Maintain efficiency always

Level 3 Achievements

  • Fully independent on all core tasks
  • Fast, accurate, dependable
  • Comfortable managing full workflow
  • Teaches and supports newer team members
  • Viewed internally as a go-to person

Level 4: Leader

Running the Department Day to Day

30 to 36 months

You're in command! The department is yours. You direct, decide, and deliver without needing Duke's oversight. Leadership is your new normal.

Milestones to Unlock Level 5

Own Formations Workload

Full ownership of performance

Train Team Members

Teach and correct consistently

Fast Decisions

Make accurate calls without supervision

Staffing Strategy

Identify needs and fill roles

Run Meetings

With clarity and authority

Coach Tier X

Guide clients through strategies

95% Accuracy

Answer Duke's questions correctly

Measurable Improvements

Improve speed and systems

60-Day Error-Free

Perfect performance streak

Level 4 Achievements

  • Own departmental output and performance
  • Direct team members clearly
  • Make decisions quickly and accurately
  • Manage staffing needs
  • Represent the department confidently
  • Operate without Duke needing to oversee

Level 5: Master

Strategic Driver, Tier X Consultant, Department Expert

36 to 48 months (Year 2-3)

🏆 You've reached mastery! You're the strategic driver, the department expert, and the Tier X authority. This is the pinnacle—you set the standard for everyone.

Master-Level Achievements

Dominate All Systems

Complete mastery of workflows and formations

Process Improvement

Improve pipelines, organizers, internal processes

Legal Expertise

Maintain mastery of state/federal law changes

Strategic Leadership

Lead meetings and drive long-term strategy

Elevate the Team

Raise entire team's skill level

Source of Truth

Become the internal authority

Team Management

Manage a team independently

Elevated Client Experience

Consistently deliver excellence

7+ Google Reviews

Earn reviews mentioning your name

Run Full Tier X Consults

Independently and confidently

Tier X Strategies

Provide clear, confident strategy

Tier X Setup & Guidance

Fully manage client setup

The Master Level

Lead strategy and department direction
Own systems, improvements, and advanced knowledge
Run Tier X consults alone with full confidence
Provide high-level strategy to clients independently
Raise the standards and capability of the entire department
🎉

Congratulations, Master!

You've reached the pinnacle of your career journey. You're not just excellent—you're exceptional.

Your Progress Dashboard

Current Month

Month 1

Current Level

Level 1

Foundation

Journey Progress

2%

Time to Master

47 months

Stay focused!

Pro Tips for Success

🎯

Focus on Speed

Hit those time targets early. Speed + accuracy = mastery.

📚

Learn Outside Work

Personal investment in learning accelerates your growth exponentially.

🤝

Help Others

Teaching solidifies your knowledge and builds leadership skills.

💡

Suggest Improvements

Your insights make the whole team better. Speak up!

🔄

Stay Consistent

30-day and 60-day streaks prove reliability. Build the habit.

Embrace Tier X

Tier X expertise is your ticket to Level 5. Master it early.